Application Personalization failing Since upgrade to 10.1 FR1

Version 2

    Verified Product Versions

    Environment Manager 8.4

    Introduction

    Application Personalization has been working in 10.1 but since upgrading to 10.1FR1, applications are no longer being Personalized.

     

    Details

     

    Using Process Explorer from Microsoft Sysinternals tools, you may find that when looking at the dll's view the Ivanti dll EmLoader.dll is missing from the application;

     

    NoHook.PNG

     

    Where as you should have the Ivanti dll files hooked into the application;

     

    Hooked.PNG

     

    Cause

     

    This can be caused by having Legacy AppInit enabled. This is enabled either via the Advanced Settings within the EM config or by setting the Engineering Registry key;

     

    HKLM\Software\AppSense Technologies\Environment Manager

     

    There will be a DWORD called LegacyAppInit with a value Set to 1.

     

    Solution

     

    To resolve the issue, you can either remove the Legacy AppInit setting or downgrade back to 10.1.336

     

    This issue is currently under investigation.