How to Disable WMI Scanner Rules from the Landesk Scanner Group

Version 5

    Verified Product Versions

    Endpoint Manager 2016.xEndpoint Manager 2017.x

    Issue

    Within some environments, there have been reports of the Landesk Scanner Group WMI rules causing the inventory scanner to take a substantial amount of time to complete.

     

    Cause

    The WMI calls within Tools > Data Analytics > Discovery Services > WMI Groups > Landesk Scanner are experiencing issues accessing the classes for the components within the scanner list.

     

    Resolution

    Within the 2017.3 release of Endpoint Manager, an option to disable this scan from running has been implemented. In order to disable it please complete the following:

     

    1. Navigate to Configure > Services and select the 'Inventory' tab.
    2. Click on the 'Advanced Settings' button and within the new window navigate to the 'Do WMI Rules' option. Alter the value from a '1' to a '0', click 'Set' and apply the changes.

     

    Note: As seen in the graphic below, this will result in a restart of the Landesk Inventory Service.

     

    wmiruless.gif