User receiving, 'Dataset not in edit or insert mode' error in GoldMine Error
The below steps are provided only as a final possibility when more detailed investigation is not possible (for example time constraints), it is absolutely not recommended to re-set the USER.INI via this way as a lot of settings will be lost and may be reset. Also usually the user is requested on the first attempt to download emails to provide the mailbox password
NOTE: The following resolution is a workaround. Copying and pasting of the [Internet] section will retain the affected user's GoldMine email settings. Other settings within the graphical user interface (GUI) and will need to be reset (for example. visible contact record tabs, number of recently viewed contact records, etc).