After a configuration push, no one is able to access UAT or STG. They receive an Access Denied error.

Version 1

    Details

    After performing a copy from PRODUCTION to STAGING or from PRODUCTION to UAT, all users receive the error 'Access Denied'.


    Resolution

    During the configuration push, the first option was unchecked, disabling users in the target tenant.



    1. You can redo the copy operation, checking the first option.
    2. You can manually enable the login by setting 'disabled=0' in the 'Employee' table where the loginid is equal to the user you are attempting to enable.