Where can I find a list of all email communications sent from HEAT?
Some emails may be custom created and not listed in the Out Of The Box locations. Where can I find a list of them?
-First log into HEAT Service Management as an Administrator role.
-Click on Configure Application to go to the Admin UI.
-In the left-side Settings menu, under Configure, click Communication Templates > Communication Manager.
A list of all email communications are listed alphabetically.
These are categorized by Business Object, which can be changed via the drop-down at the top of the list.
This list will also show what the origin of the email is, the category, and other useful information.