Customer needs the ability to reassign acknowledged and assigned tasks to other Teams but cannot find where to do this.
Make the following changes on the Task.Assignment as well as all the parent objects.
For the Parents, repeat the similar steps below:
Open the Incident Business Object in Configure Application
Click on Layouts
Select the Appropriate layout
Click on FormView
Scroll down to the Task.Assignment child panel
Click on the Toolbar link
Double click on the Reassign button
Click on the Advanced tab and make the following change to the Disabled Expression:
$(if Status == "Logged" || Status == "Assigned" ||
Status == "Acknowledged"
Save the Layout
Refresh the Browser
Repeat on necessary layouts