How to add audit history to task.assignment in ITSM 7.x?

Version 1

    Details

     

    How to add audit history to task.assignment in ITSM 7.x?


     


    Resolution

     

    Here are the steps to add the audit history tab to the Task business object.
     
    1. Create a new definition set
    2. Expand Task.Assignment
    3. Expand Relationships under Task.Assignment
    4. Add a new relationship to Audit History and allow Many child records.  Keep the defaults for the rest of the options
    5. Expand Displays
    6. Click on the Task.Assignment (Layout)
    7. Drag the newly created relationship to the lower half of the layout
    8. Commit the definition set