When a new Hot Fix is released for GoldMine Premium Edition 2014.2, the installation package contains always the GMPE 2014.2 Hot Fix installer and also the GMConnect 2014.2 Hot Fix installer. Do I need to apply the Hot Fix always on both applications?

Version 1

    Details

    When a new Hot fix is released for GoldMine Premium Edition 2014.2, the installation package contains always the GoldMine Premium 2014.2 Hot Fix x installer and also the GoldMine Connect 2014.2 Hot Fix x installer. Do I need to apply the Hot Fix [x] on both applications?

    While upgrading GoldMine Connect is rather simple and requires only the following steps (please also always to the specific Release Notes of the version/ Hot Fix that nothing has changed)

    To upgrade GoldMine Connect, it is necessary to uninstall any existing version of GoldMine Mobile or GoldMine Connect and install GoldMine Connect 2014.2.0.539 as a new installation.  It may also be necessary to clear device/browser cache. 

     

    Usually we recommend additionally to make prior the upgrade backups of the
    - GoldMine Connect folder
    - your IIS configuration
    - Other published Web Sites

    After the new installation of GoldMine Connect, make sure to apply any changes again to the Web.config file for GoldMine Connect. 


    The upgrade of GoldMine Premium Edition means much more effort as it requires to upgrade the application server, all networked clients and all remote clients like other sites and undocked users.

    Is it necessary to upgrade both applications - GoldMine Premium Edition and GoldMine Connect - at the same time to the same Hot Fix level?

    The following scenarios could be examples in which cases the question may arise if only the GoldMine Connect  application needs to be installed/upgraded but not the GoldMine Premium  Edition application:

    Scenario 1:

    a. Current situation customer's GoldMine system
    - GoldMine Premium Edition GA release 2014.2.0.801 is installed and rolled out to all clients and remote systems, no issues are reported or experienced
    - So far no GoldMine Connect available but shall be setup now 

    b. The following GoldMine Premium Edition installers are offered
    - GoldMine Premium Edition 2014.2 GA Release
    - GoldMine Premium Edition 2014.2 Hot Fix [x]

    Which version of GoldMine Connect can be installed?
    When choosing to  install the latest version, hot fix x of GoldMine Connect is it necessary  to upgrade also the current GoldMine Premium Edition 2014.2 GA-release system to GoldMine Premium Edition 2014.2 Hot Fix [x]?

    Scenario 2:

    a. Current situation customer's GoldMine system
    -  GoldMine Premium Edition Hot Fix 1 (release 2014.2.0.812) is installed and rolled  out to all clients and remote systems
    - GoldMine Connect Hot Fix 1 (release 2014.2.0.531) is installed

    b. The following GoldMine Premium Edition installers are offered
    - GoldMine Premium Edition 2014.2 GA Release
    - GoldMine Premium Edition 2014.2 Hot Fix [x]

    c. While reviewing the release notes for hot fix x the GoldMine administrator recognizes that
    - Only certain GoldMine Premium Edition Email client issues/changes were made but the GoldMine Premium Edition E-mail client is not used at all in the current customer setup  
    - Further more only GoldMine Connect (GoldMine Web or GoldMine Mobile) issues or changes were made which would be helpful and necessary on the current customer setup

    Can the GoldMine Connect 2014.2 Hot Fix [x] be installed separately from the current GoldMine Premium Edition 2014.2 hot fix 1 system?

     


    Resolution

    - It is not necessary to upgrade always both applications - GoldMine Premium Edition (GMPE) and GoldMine Connect - in tandem when a new Hot fix is released.

    - The only the requirement for both applications is that the major version do match, this means
    GoldMine Premium Edition (GMPE) needs to be on any official build of the major version 2014.2 and
    GoldMine Connect needs to be on any official build of the major version 2014.2

    - We strongly recommend to review the related release notes for every released Hot fix and to determine if an upgrade of only the GoldMine Premium Edition application, only the GoldMine Connect application or both applications is necessary or desired on the current GoldMine system.


    - For the above scenarios this means

    Scenario 1:
    The customer can install simply the latest Hot Fix version of GoldMine Connect without needing to upgrade also the current GoldMine Premium Edition 2014.2 GA release system


    Scenario 2:
    The  customer can upgrade to the latest Hot Fix version of GoldMine  Connect without needing to upgrade also the current GoldMine Premium  Edition 2014.2 Hot Fix 1 system



    Additional Notes:
    - Exceptions may be possible when the Hot Fix contains fixes/changes related to Google Apps Synchronization and GoldMine Messaging Service