Downloaded Emails show actual downloaded date rather than the date the Emails were originally sent

Version 1

    Details

    Downloaded Emails display actual date rather than the date the Emails were originally sent

    The preview shows on the Online mailbox folder shows the correct date when the Email was originally sent (in below first screenshot taken from GoldMine Premium Edition (GMPE) the Email was originally sent on the 15th of October, the same behavior appears in second screenshot taken from GoldMine Corporate Edition (GMCE))






    As soon as the e-mail is downloaded into GoldMine the  date changes to the actual date and also displays the actual date when  you open the Email (in below first screenshot taken from GoldMine Premium Edition (GMPE) the Email shows now today in the grid and today's date in the header of the Email, the same behavior appears in second screenshot taken from GoldMine Corporate Edition (GMCE))








    Is there any way to prevent this behavior?



    Resolution

    This behavior is related to a user setting in the E-mail preferences settings and can be changed within the Options (GoldMine Premium Edition (GMPE))/ Preferences (GoldMine Corporate Edition (GMCE)) by the user.


    GoldMine Premium Edition (GMPE)
    1. Tools > Options
    2. E-Mail
    3. More Options
    4. Tab Retrieval
    5. activate the check box Use date from mail header



    6. OK
    7. OK
    8. verify the behavior again

    Note: This setting will NOT change already downloaded Emails





    GoldMine Corporate Edition (GMCE)

    1. Edit > Preferences
    2. E-Mail
    3. More Options
    4. Tab Retrieval
    5. activate the check box Use date from mail header



    6. OK
    7. OK
    8. verify the behavior again

    Note: This setting will NOT change already downloaded Emails