How to change columns and number of columns from the MyItems grid for the SelfService role

Version 1

    Details

    How to change columns and number of columns from the MyItems grid for the SelfService role


    Resolution

    The My Items grid view is part of the Incident Layout 0 layout.


    1. Click configure application
    2. Click Business objects
    3. Click Incident
    4. Click Layout
    5. Click Incident Layout 0
    6. Click the gridView link in the layout views pane
    7. Click Edit to the right of the CIServiceMapIncident grid
    8. Make changes as desired