Error appearing in Event Log for ITSM 7.x 'Error occured while connecting to the email server. Reason: NO LOGIN failed.'

Version 1

    Details

     

    - Email listener is not processing email from email box.
    - Error appearing in Event Log for ITSM 7.x 'Error occured while connecting to the email server. Reason: NO LOGIN failed.'
     

     


    Resolution

    - Email listener credentials to access email server are incorrect.