Starting recently whenever two out of several users attempt to create a new contact record using the "New Record" button in GoldMine there is a relationship automatically created in the GoldMine Relationships tab. Why is this happening and only for some but not all users?
1 - Clicked "New Record" button.
2 - Noted in the bottom of the "New Record" dialogue window under "Creation Method" the "Relate to" option was checked but grayed out/not available.
3 - Placed a check for the option "Copy Current record" then unchecked "Relate to" option as it was now available and also uncheked "Copy current record" option.
4 - Created new contact.
5 - Created new contact again to ensure the "Relate to" option was not rechecked again.
Alternatively the following resolution could be used:
1 - Log affected user out of GoldMine.
2 - Open the GoldMine share on the server.
3 - Locate the GoldMine username.ini file of the affected user.
4 - Open the file with notepad.
5 - Search for (using CTL+F) and remove the following entry which is located under the [GoldMine] section of the username.ini file:
6 - Delete the line NewRecordOpts=
7 - Save the username.ini file.
8 - Log the affected user back into GoldMine and create a new record and verify the option "Relate to" is not checked.