Email listener should use a different subject pattern like "Task# [Number]"

Version 1

    Details

    How can the email listener be configured to react on a different subject pattern like "Task# [Number]"?


    Resolution

    How to use the object pattern is described in the online help > http://support.frontrange.com/common/files/support/heat_cloud/user/index.html#configure/email/inbox_configuration.htm

    scroll down to section:

    Using the Object Name Mapping Tab


    Alternately in Heat 2014.3.1 release an XSLT file can be used to do further enhancements.
    If customers need further help then please contact Professional Services via your account manager.