Is there a way to set a session timeout in HEAT Premise?

Version 1

    Details

    This article provides steps to change the Session Time out for HEAT Premise versions prior to 20xx platform


    Resolution

     

    1. In the FrontRange Solutions folder, open the Service Management folder. Example: C:\Program Files (x86)\FrontRange Solutions\Service Management\ServiceManagement
    2. Scroll down and open the ServiceManagement folder 
    3. Scroll down and locate the "Web.config" 
    4. Open using any text editor 
    5. Locate line 9 and change the "SessionExpiration" accordingly (see screenshot below):