When trying to open certain records in GoldMine Mobile you receive the error: "Get Local Exclude String Error"

Version 1

    Details

    When you click on certain records in GoldMine Mobile you may receive the error:  "Get Local Exclude String Error"


    Resolution

     

    To resolve the issue do the following:

    1.      Stop IIS
    2.      Open SQL Management Studio
    3.      Run the following Query against the GoldMine database:

    SELECT * FROM CONTSUPP WHERE ACCOUNTNO = '90CF-SYSTEM-REC' ORDER BY RECID DESC

    4.      Keep the oldest entry and delete the duplicates
    5.      Start IIS
    6.      Browse to the GoldMine Mobile URL again.

    Note: These extra “90CF-SYSTEM-REC” can be coming over via sync from remote sites or undocked machines, so an additional clean-up of sync machines is likely, so do check those remote sites as well.