ITSM Toolbars moving around for one user.

Version 1

    Details

    You have an issue where toolbars keep moving around the screen.   Is there any way to "lock" these into position?


    Resolution

    As this is occurring for one user, something could have become corrupted in their personal fusion settings, please have your DBA do the following:  1. Have the user logout of the client and close it down. 2. In SQL run the following (loginid is the users loginid):  SELECT * FROM FusionAppDefs WHERE ScopeOwner = 'loginid' and FDName in ('MainWindow','MDE')  3. If both rows return then delete them. If only one returns than delete that one. 4. Have the user launch the client and login.