[GMWEB] After logging into GMWeb you receive the following error message "Server Error - An error has occurred on the server. Please contact your system administrator." followed by "Server Error - Could not find file 'C:\Program Files (x86)\GoldMineDatad

Version 1

    Details

    After logging into GMWeb you receive the following error message "Server Error - An error has occurred on the server. Please contact your system administrator."



    Followed by "Server Error - Could not find file 'C:\Program Files (x86)\GoldMineDataDict.xml"





    Resolution

    [CAUSE]
    The issue is caused by an incorrect registry key.

    1. Start > Run > Regedit
    2. Browse to the following key
    (32bit) - HKEY_LOCAL_MACHINE\SOFTWARE\FrontRange Solutions\GoldMine
    (64bit) - HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\FrontRange Solutions\GoldMine
    3. Modify the TargetPath and make sure the entered path in the Value data: is valid and there is a trailing backslash ( \ ).



    4. Restart IIS
    5. Log back into GMWeb