Can you do a custom field mask in a request offering in ITSM 7.x?

Version 1

    Details

    Can you do a custom field mask in a request offering in ITSM 7.x?  For example, customer wants to be able to have a field on a Service Request Offering form which takes input as follows.   N-NN-NNNNN-NNN   where:  Dashes (ie -) are fixed.  N - allow digits only.   For example 1-12-98001-6195-234.


    Resolution

    Custom mask field for request offerings is not available for ITSM 7.x. The feature will be available in HEAT 2015.1 Cloud and On Premise.