Web Import emails are not generating contacts when automatically retrieved in to GoldMine but they can be imported by clicking the Web Import button within the email.
- When manually checking and downloading emails > Import data when retrieving E-mail Center mail must be checked.
- When GoldMine has been configured to check and download emails every x amount of minutes > Import data on background E-mail retrieval must be checked.
1. Click Tools > Options
2. Select the Email tab
3. Select More Options button
4. Select the Advanced tab
In the bottom right corner of the Advanced tab is the Web Import section.