How to create an Incident via a URL and populate the Subject value

Version 1

    Details

    We have the need to provide users a URL that they can click on that will take them directly into a new incident record and populate the Subject.  How can this be performed?


    Resolution

    Below is the format of the link you would need to use so users can click on a URL and have it create a new incident record:  https://Login.aspx?Scope=ObjectWorkspace&CommandId=CreateRecord&ObjectType=Incident%23&CommandData=%7bValues%3a%7bSubject%3a%27Printer%27%7d%7d  Replace   with your tenant name.  This link opens the incident work space and creates a new incident record with the Subject populated.  The link takes into consideration that you are already logged into the application.  If you are not logged in, you will need to provide additional information into the URL as shown below.  To provide your Auth provider in the URL: https://< tenant name>/Login.aspx?ProviderName=&role=ServiceDeskAnalyst&Scope=ObjectWorkspace&CommandId=CreateRecord&ObjectType=Incident%23&CommandData=%7bValues%3a%7bSubject%3a%27Printer%27%7d%7d  Replace  with your tenant name Replace  with the name of your authentication provider