Performance issues with Chrome and HEAT Service Management

Version 1

    Details

    We are experiencing performance issues when accessing HEAT Service Management using Chrome.


    When going to https://fully.qualified.domain/HEAT it will sometimes just sit on Loading.... if we hit refresh the page will load and then allow us to authenticate but once we are in, we get the same issue when going between objects.

    It is working fine when using Internet Explorer.

     


    Resolution

    We found that there was another computer where everything worked fine with both Chrome and Internet Explorer. After comparing both computers browser configurations we found that the computer that was having the issue with Chrome had SSL 2.0 enabled under Internet Options > Advanced > Security.


    Once SSL 2.0 was disabled the performance of Chrome increased and worked as expected.