Setting a service in the IVR / application

Version 1


    This article describes how to add a service to an IVR / application.


    Setting a service in an IVR

    1.       1.  Launch the Management Portal

    2.       2.  Click on Application Builder

    3.       3.  Click on the block above where you wish to set a service --**IPCM will add the block immediately below the selected block

    4.       4.  Click “Add” from the top left menu

    5.       5.  From the System Tab of Application blocks, choose “Set Service”

    6. Once added, select the proper service from the drop down menu