GoldMine Connect (GMWEB) - Each contact must have a unique email address. Please correct the email address for this contact message when GoldMine Premium is set to allow duplicate email addresses

Version 3

    Details

     

    GMWEB - Each contact must have a unique email address. Please correct the email address for this contact message when GoldMine Premium is set to allow duplicate email addresses
    [SCENARIO]
    1. In GMPE: Log in with Master rights
    2. Tools >> Configure >> System settings
    3. Tab Advanced
    4. Enable the setting 'Allow e-mail addresses to be duplicated....'
    5. OK
    6. Create in GMPE a contact record or an additional record with an already existing email in the system
    >> RESULT: The contact record or additional contact is created with a duplicate email address
    7. Create in GMWEB a contact record or an additional record with an already existing email in the system
    >> RESULT: a message appears
    Duplicate Contact
    The following contact(s) already exists:
    xzy
    duplicate email address
    Each contact must have a unique email address. Please correct the email address for this contact.

     


    Resolution

     

    [INFORMATION]
    - This is logged as RM # 246159
    - Per discussion with Product Management this is by intention in the current GMWEB product (Therefore submitted as a feature request). The reason is that it is not really recommended to use duplicated email addresses in a GoldMine system due to different reasons and while historically GoldMine Premium Edition allows it, it was felt to leave it out from GMWEB.
    - Duplicate email addresses need to be added via GoldMine Premium Edition