Recurring error in Logs raised when creating a new task

Version 1

    Details

    Recurring error in Logs table:  Error while retrieving related objects for 'Task#Assignment' from 'CI#Service' via 'CIServiceAssocTaskAssignment' relationship. Field not found: CI#Service.ParentLink_RecID. Error while retrieving related objects for 'Task#Assignment' from 'CI#Service' via 'CIServiceAssocTask' relationship. Field not found: CI#Service.ParentLink_RecID.


    Resolution

    There can be two relationships wrong defined. Please follow these instructions to correct them:

    1.- In the Task object, review the relationship "CIServiceAssocTask" and ensure that is is configured as in the screenshot:



    2.- In the Task#Assignment object, review the relationship "CIServiceAssocTaskAssignment" and ensure that it is configured as in the screenshot



    Please remember to push a Copy Configuration after correcting the issue.