The element may only appear once in this section. (C:\Program Files\FrontRange Solutions\HEAT\AppServer\web.config line 951)

Version 1

    Details

    Error when trying to access Business Object Analytic Metrics using the tenant URL (external web server\SSL):

    The element may only appear once in this section. (C:\Program Files\FrontRange Solutions\HEAT\AppServer\web.config line 951).
    and
    The element may only appear once in this section. (C:\Program Files\FrontRange Solutions\HEAT\AppServer\web.config line 987).

    (line entries could vary in different customer installations)

     


    Resolution

     

    - Backup and open the Web.config file (C:\Program Files\FrontRange Solutions\HEAT\AppServer) in a text editor  
    - Scroll to line 951 \987
    - Remove duplicate entries:
              <security mode="None">
              </security>
    - Save the changes and run a IISreset.