How does the due date populate?

Version 1

    Details

    How does the due date populate?  I have searched  the business rules and relationships but can't find out how this is being populated.


    Resolution

    My Items tab in Self Service is controlled by the FRS_MyItem object.  There are 3 quick actions that updates Due Date in FRS_MyItem object.  Update My Item for Approval  Update My Item for Incident  Update My item for Service Request.  Each of these are triggered from   Incident object with Business Rule:  Update My Item  ServiceReq object with Business Rule: Update My Item for Service Request  FRS_ApprovalVoteTracking object with Business Rule:  Update My Item for Approval Tracking  I would also like to provide a resource that other customers/consultants are using, which is an online forum at https://frsconnect.frontrange.com.  This forum can answer similar questions.