Data is not showing when trying to import from CSV file when on the screen that field mapping are selected where data can be previewed.

Version 1

    Details

    When trying to importing a CSV file and on the screen where the fields are mapped, no data is shown in the preview to map the fields.


     


    Resolution

     

    - Data is not showing when trying to import from CSV file when on the screen that field mapping are selected where data can be previewed.
    - When trying to import a CSV file and on the screen where the fields are mapped, no data is shown in the preview to map the fields.


    1 - Click File >> Import and Export >> Import Contact records
    2 - On first screen of GoldMine Import Wizard select Import a new file and CSV file, Next>
    3 - Browse to .CSV file (if you do not see the file where you think it is, make sure to select Files of type "All Files (*.*)" in the open file dialogue), Open>> Next
    4 - Click Options button, clear data from Field Delimiter text box, OK. (depending on the underlying import file, clearing the current delimiter might not be the only option but instead replacing it with an appropriate delimiter)
    5. Note that preview data shows (in the above case the header row shows).


    NOTE: To learn more about importing contact data please see the GoldMine Premium Edition Administrator's Guide >> Data Maintenance and Management >> Importing and Exporting Data >> About Importing Data.