What is the maximum length for a GoldMine password?

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    Details

    What is the maximum length for a GoldMine password?


    Resolution

    [INFORMATION]
    - The maximum length for a GoldMine password is 20 characters

    [NOTES]

    - When changing or setting a password all further characters will be ignored by GoldMine (when counting the amount of stars in the password field, the amount will not exceed 20 characters)




    - When entering the password when logging into GoldMine any characters entered beyond 20 characters are ignored  (when counting the amount of stars in the password field, the amount will not exceed 20 characters)



    - GoldMine Web (GMWEB) and in GoldMine Mobile (GMME) allows to enter more than 20 characters as a password which will result in an error The username or password you entered did not match our records which is accurate but not recognized by the user as they did not see the original limitation within GoldMine (see also related Knowledge Article # 21654)





    2016-03-01 08:49:41,627 - [ERROR] Thread id[9] - GoldMine.Models.ApplicationExceptions.ClientInformationException: You have entered an invalid user name or password. Error code: 1
    2016-03-01 08:49:41,629 - [ERROR] Thread id[9] - GoldMine.Models.ApplicationExceptions.ClientInformationException: You have entered an invalid user name or password.,
    GoldMine.Models.ApplicationExceptions.ClientInformationException: You have entered an invalid user name or password.
       at GoldMine.Models.UserModels.UserRepository.ValidateEncriptedUserPassword(String userName, String password, Boolean validateIsMasterUser)
       at GoldMine.Models.UserModels.UserRepository.ValidateEncriptedUserPassword(String userName, String password)
       at GoldMineMobile.Models.AccountModels.GMEncriptedMembershipProvider.ValidateUser(String username, String password)
       at GoldMineMobile.Models.AccountMembershipService.ValidateUser(String userName, String password)