Links tab Preview windows shows the message - Document< Path> cannot be previewed, because another MS Word document is already launched. 

Version 1


    1. Attach 2 or more word documents to the Links tab of a contact record
    2. Make sure the Preview window is open on the Links tab
    3. Click the first document


    The document shows correctly in the preview window on the Links tab

    4. Click the second document in the Links tab

    No Document is shown in the preview window, instead you receive the following error


    - This is logged as RM# 230854

    - Closing and reopening the Preview window does allow the document to be viewed.