Can you link more than one email address to a single employee record, allowing for the use secondary email addresses.

Version 1

    Details

     

    Scenario: Users have more than one email address they use for business. When they use their Alternative Email, rather than the Primary Email, it is currently creating a new Employee record.


    You can configure the listener to look at two fields in the employee record for linking.

     


    Resolution

    There is no native method in the product to allow for multiple email address linking.


    You can, however, configure the listener to attempt to match against more than one email by using the secondary method.

    Below is an example.

    Here are the email settings:

    A new field has been added to 'Contact' called SecondaryEmail

    Two addresses added to an employee record and tested: