WORKAROUND - Contact Search Center or SQL query results do not export to Excel

Version 1

    Details

    Occasionally the Contact Search Center or SQL query results will not export to Excel


    [STEPS TO REPLICATE]
    - Perform a search in the Contact Search Center
    - Right click in the results pane > Output To > Excel.



    [RESULTS]
    - Microsoft Excel opens, but does not populate with any GoldMine Data

     


    Resolution

     

    [WORKAROUND]

    - If in Contact Search Center
    a. Right-click in the results pane > Output To > Clipboard > All entries


    - If in SQL Query.
    b. Right Click in the results pane > Output To > Clipboard



    - Open Excel
    - Right click and select Paste to insert the contents of the Clipboard into a new Excel spreadsheet.