Authentication failed because the signed rights document has failed

Version 2

    Description

    Users are unable to remote control client computers. They receive the error

    "Authentication failed because the signed rights document has failed"

    Authentication failed because the signed rights document has expired

    Cause

    The date(time clock) on the client computer is different(more than 2 days ahead/behind) than the core

    Resolution

    Correct the time on the client computer