Does HEAT Software have guidlines for setting up a fail-over configuration?
We don’t provide a lot of detail as this falls outside of design support scope. Here is what is in the install guide:
The deployment architecture also contains a disaster recovery component, to be used in case of a disaster. The servers in this configuration are located offsite and include a HEAT Application Server (component J) and a HEAT Database Server (component K). This is an optional component and requires additional HEAT Service Management user licenses.
The assumption is the customer will use standard SQL database replication to keep the primary and DR databases in sync.