Non-master user has "Delete" options on the User Settings >> Properties >> Access tab, but can't delete contact records

Version 1

    Details

    Non-master user has "Delete" options on the User Settings >> Properties >> Access tab, but can't delete contact records

    - Tools>>User Settings>>Access tab had Delete checked under Contact Record


    - Red 'X' for delete is still grayed out on the Contact record or Contact List for the user



    Resolution

     

    [INFORMATION]
    This is by intention of GoldMine as the Delete right in the User Settings >> Properties >> Access tab includes also the right to delete data under any tabs, so in order to restrict the user not to delete contact records from the Contact record/Contact List view via the red X the menu can be restricted without restricting the user to delete any records under the Contact's tabs. For further information please also review the related KM Article # 14661 

    [RESOLUTION]
    1. Log into GoldMine as a "master" user
    2. Go to Tools>>User's Settings
    3. Highlight the non-master user and select "Properties"
    4. Click on the "Menu" tab
    5. Click the red pushpin next to Edit>>Delete Contact until it turns Green
    6. Click OK and Close
    7. Log in as non-master user and test


    ADDITIONAL INFORMATION:
    Removing the Delete menu entry will still allow the user to delete a contact record via the DEL Key on the keyboard