Error  when importing a request offering -  Object reference not set to an instance of an object.

Version 1

    Details

    We exported a request offering from our Development Environment and then tried to import to our Production Environment.

    When we import the Request Offering we get an error message: Object reference not set to an instance of an object.

     


    Resolution

    A possible cause for this issue is that the Request offering is Published to an Organizational Unit in the Source Environment that is either missing or has a different RecId than the Organizational Unit in the Destination Environment.


    Remove the Organizational Unit reference from the Request Offering from the Source Environment and Export.
    Then Import again to the Destination Environment.