'Grid processing error: The given key was not present in the dictionary' when using the "Has Active Tasks" filter on Service Request[Uploaded File]

Version 1

    Details

     

    You may see the following error when trying to check the "Has Active Tasks" filter box in any saved search on the Service Request object: "Grid processing error: The given key was not present in the dictionary." 

     


    Resolution

    For addressing the issue, the existing Filter Definition should be fixed to use the “ServiceReqAssociatedTask” relationship, which points to the Task group business object instead of Task.Assignment. Please see the attached document for a detailed walkthrough.