Auto Close HEATBoard Issues Including Acknowledge and Resolve of Assignments. [Uploaded File]

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    Auto Close HEATBoard Issues Including Acknowledge and Resolve of Assignments.


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    The purpose of the attached technical document is to outline the process of designing an AutoTask that can be used in closing of HEATBoard issues that will not only enter the Close Required information on Linked Calls, but will also Acknowledge and Resolve those tickets’ unacknowledged and unresolved Assignments.