User receives the following error after launching Alert Monitor:
Program: C:\Program Files\HEAT\Alert.exe.
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
Error is usually caused by defaulting an .alr definition to run on login and there is an issue with that Alert definition.
Take a look at the machine's following Registry key, remove that string value if it existsand see if the user can then login:
HKEY_CURRENT_USER\Software\FrontRange Solutions\HEAT\Alert Monitor\General\OpenAlertDefinition