When attempting to use the "Output to Excel" feature in GoldMine Premium Edition, get error: "Cannot find registration entry for: \shell\open"

Version 1

    Details

    When attempting to use the "Output to Excel" feature in GoldMine Premium Edition, get error: "Cannot find registration entry for: \shell\open"


    This error is typically produced because GoldMine cannot find the required registry entries to open Microsoft Excel.

     


    Resolution

    -Normally a repair of the local Microsoft Office install will resolve this issue, however in some cases a complete uninstall and re-install of Microsoft office may be needed. Please keep in mind that a complete re-install of Microsoft Office may require to enter the license again and to activate the the product again.


    Please Note: If a re-install of Microsoft Office is required, the GoldMine Plus! links (if installed) should also be uninstalled and re-installed as well.