The procedure entry point PropMgrClient_LookupProp could not be located in the dynamic link library OLEACC.dll. when typing/dictating into the Login screen when using Nuance DragonNaturally Speaking Software

Version 1

    Details

    The procedure entry point PropMgrClient_LookupProp could not be located in the dynamic link library OLEACC.dll. when typing/dictating into the Login screen when using Nuance DragonNaturally Speaking Software.


    [PRE-REQUISITES]
    - have Nuance Dragon NaturallySpeaking v.13 installed, configured and up and running

    - this seems to affect primarily Windows 7 operating systems

    - this seems to be only replicable in GMPE 2014.2 Hot Fix 4 and higher (most likely due to the addressed RM issue 149488 - GoldMine will sporadically crash with  event viewer error referencing oleacc.dll when mouse cursor is moved  over main menu items)


    [STEPS TO REPRODUCE]
    1. Activate Dragon NaturallySpeaking Software
    2. Start GoldMine with the log on window
    3. Place cursor into the Username field and start dictating the username (same applies for the password)
    >> RESULT:

    Usually an error message appears "The  procedure entry point PropMgrClient_LookupProp could not be located in  the dynamic link library OLEACC.dll." after clicking through a possible series of identical errors GoldMine will start normally and can be used without any further issues.



     


    Resolution

    [CAUSE]
    - This is RM # 231789

    [WORKAROUND]
    - Setup the GoldMine Icon on the Windows Desktop, Windows Task bar or Start Menu with the Username and password switch for GoldMine - "C:\Program Files (x86)\GoldMine\gmw.exe" /u:master /p:access
    replace master with the desired username
    replace access with the username's password

    See also related Knowledge Articles # 13637 - GoldMine command line option / switches and # 11271 - How to set the GoldMine Login name for a workstation so that the users name shows by default.

    I. the User name option/switch u

    Switch:
    /u:username
    Example: "C:\Program Files (x86)\GoldMine\gmw.exe" /u:master
    Description: Fills in automatically the set user name in the log on screen when starting GoldMine
    Usage: e.g.  when the Windows user name is different than the GoldMine user name  >> when starting GoldMine the user name shows the Windows user  name and the user needs to manually fill every time the GoldMine user name is blank
    Notes: When the GoldMine  user does not have a password set within GoldMine the application will  log in the user straight away with this command line option/switch
    Related Knowledge Article: #11271 - How to set the GoldMine Login name for a workstation so that the users name shows by default.


    II. the password option/switch p

    Switch: /p:password
    Example: "C:\Program Files (x86)\GoldMine\gmw.exe" /u:master /p:
    abc123
    Description: Fills in automatically the set password in the log on screen w
    hen starting GoldMine
    Usage: e.g.  for test environments where no security concerns arise when the  password can be seen in plain text on the short cut icon, also used when  GoldSync is setup as a Service automatically and usually also when the  GoldMine Administrator sets up the GoldSync in silent mode as an  application (see below the s switch)  

    Notes: this will expose the GoldMine password in plain text on the shortcut icon

    1. Log out of GoldMine at the workstation
    2. Right click on the GoldMine short-cut and click "Properties"
    3. On the Short-cut tab >> Target line, put your cursor after the quotes at the end
        (Example. "C:\Program Files\GoldMine\gmw.exe"
    4. Put a space then /u:gmusername (The result will look like "C:\Program Files\GoldMine\gmw.exe" /u:Todd)
    5. Click "Apply" >> "OK"
    6. Double click the GoldMine icon to see the result.

    NOTE:  If the user does not have a password then GoldMine will launch, if the  user does require a password, the cursor will be placed in the password  field.