How to search for phrases in the Knowledge Base?

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    Details

    How to search for phrases in the Knowledge Base? When we search for phrases in the Knowledge Base it always brings back more articles than it should and it looks like its searching for individual words.


    Resolution

    To search for phrases in a 'Full Text Search' system - use double quotes " " around your search string. The Cloud Knowledge Base is a Full Text Search type system.

    This is the standard MicroSoft method to search for phrases.

    Example:
    "related objects list"