HEAT Discovery - Integration queue is processing very slow after upgrade to 2016.1.1

Version 2
Created by HEAT_BrianKerr on Aug 9, 2016 1:01 PM. Last modified by HEAT_BrianKerr on Jul 21, 2017 9:05 PM.

    Details

    HEAT Discovery - Integration queue is processing very slow after upgrade to 2016.1.1

    Resolution

    A critical issue has been found in the 2016.1.1 release within the DataLayer.dll that greatly impacts the HEAT Message Queue performance.  Please perform the following to apply the updated DataLayer.dll hot fix:


    1. Download the attached .dll zip archive
    2.  Make a copy of current DataLayer.dll , from C:\Program Files\HEAT Software\HEAT\IMServer\IMServices\AssetProcessor\bin\DataLayer.dll (default location) into a temp folder

     

    2.     3. Stop the HEAT Software Message Queue Service

    3.     4. Copy the attached DataLayer.dll and replace the existing DataLayer.dll  in the following folders

    a.     C:\Program Files\HEAT Software\HEAT\IMServer\WebServices\AgentTaskWs\bin

    b.     C:\Program Files\HEAT Software\HEAT\IMServer\WebServices\ClientTransportProcessor\bin

    c.     C:\Program Files\HEAT Software\HEAT\IMServer\IMServices\AssetProcessor\bin\DataLayer.dll

    d.     C:\Program Files\HEAT Software\HEAT\IMServer\IMServices\TaskProcessor\bin

    4.     5.  Reset IIS

    5.     6. Start the HEAT Software Message Queue Service