How to unlock our Production tenant without contacting Support?

Version 1

    Details

    Requesting that our Production tenant be unlocked without going through Support. Is this possible?


    Resolution

    There is a Service Request Customer's can use to request their Production Tenant be unlocked.

    After Login to the Self-Service portal at:
    https://support.heatsoftware.com

    Use the 'External - Request to Unlock Production Tenant' request as shown below.