When attempting to access HEAT Cloud Service Management Admin UI, get informational pop-up message about Metadata Read Only mode.

Version 1

    Details

    When attempting to access HEAT Cloud Service Management Admin UI, get informational pop-up message about Metadata Read Only mode. 

    Screenshot of popup:

     


    Resolution

    This is because the Admin UI is currently in a locked state so that changes CANNOT be made. 

    The Admin UI can be unlocked, and the process for this is covered in the knowledge base as well.

    For unlocking production environments, refer to KB# 25194: "How to unlock our Production tenant without contacting Support?"
    For unlocking UAT environments, refer to KB# 25196 "How to unlock our UAT tenant without contacting Support?"