Is it possible to connect directly to Production to run or edit reports? This way users are able to run reports without having to log into Heat, and we can have access to the full data set for report testing and execution.
If so can you please provide us with information on how we configure SSRS/BIDS to connect to our Production tenant.
If you want to develop BIDS reports directly against Production there is an additional charge. Once purchased you are granted access to a mirror of the PRD tenant. You will need to contact Sales for more details if interested.