Resolving a problem that has incidents linked that in turn still have active tasks a dialog pops stating "Cannot save resolved or closed Incident, which has unfinished Tasks"  It does not indicate which incident(s).

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    Details

    It would greatly assist the analyst to know which incidents still have active tasks so that they can go to these records and validate why there is still an active task and whether it is still needed.


    Resolution

    To provide the required information so that an analyst knows which incidents have open tasks you can add the following configuration.  Creating a Child Panel on Problem layout to show Tasks from associated Incidents via a roll-up relationship.  With this information available in child tab on Problem layout the analyst will be able to drill down on each active task and review why it has not yet been completed.