In Voice/IPCM, what is the object or variable that contains a "Service"?

Version 1

    Details

    In Management Portal > Agent/Skills/Services > Services, a service can be added. This service can be set in the IVR/application.  This article identifies the object or variable that contains the Service name.  Please note this object/variable is not the exact name of the service but the name of the object that contains the service value.


    Resolution

    The object/variable of the Service is "ServiceType". When referencing this service object in the IVR you will use the property %ServiceType%.