How to edit the default text in the "Waiting for Customer" Reminder Notification in 7x?

Version 1

    Details

    Would like to change the text in the "Waiting for Customer" notification but I cannot find it.


    Resolution

    1. In the AdminUI go to Automation Tools > Quick Actions > Incident > Add/Edit
    2. On the Your Actions tab expand the Form Actions
    3. Select the "Waiting for Customer" Reminder Notification and Edit