How to get information from the Request Offering Parameters into specific fields on the Service Request

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    Details

    How to get information from the Request Offering Parameters into specific fields on the Service Request


    Resolution

    To get information from the Request Offering Parameters into specific fields on the Service Request do the following:

    1. Use an Update block in the Fulfillment workflow 
    2. Expand "Service Request Templates" and the specific name of the offering you are in. 
    3. Drag over parameters to the right hand side which represents the available fields on the Service Request object. This will automatically use the "GetSRPValue()" function to pull over the Service Request Parameter value.