IIS on the GoldMine Mobile computer could not access the gm.ini on the GoldMine application server as evidenced by the following error located in the GoldMine Mobile Service Log
ERROR GoldMine.Models.ApplicationExceptions.ClientInformationException: Error, failed to get DB environment value. ,Cannot find .ini file by \\SERVERNAME\data\GoldMine\gm.ini
1 - Set the GoldMine Mobile Identity tab user to a domain administrator account.
2 - Restart IIS